Returns & Exchanges

At Ohio Electric Supply, we stand behind the quality of our components and offer a 30-day return window for most unused products in their original packaging. We aim to ensure your project stays on track by providing a streamlined process for all equipment returns and exchanges.

1

Initiate a Request

Contact our support team with your order number and part details to receive a Return Merchandise Authorization (RMA) number.

2

Pack Securely

Place the unused items in their original manufacturer packaging, ensuring all manuals and small components are included to avoid restocking fees.

3

Ship to Our Warehouse

Affix the provided shipping label or your own tracking-enabled label and send the package to our central Ohio distribution center.

4

Inspection and Refund

Once our technicians verify the condition of the returned electrical components, a refund will be issued to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing